Latvenergo AS, registration number: 40003032949, registered address: 12 Pulkveža Brieža Street, Riga, LV-1010, e-mail: info@latvenergo.lv, The website latvenergo.lv uses our cookies and cookies from third parties to improve the functionality and operation of the website, adjust it to your usage habits, as well as to obtain statistics on the activities performed by the users.

The Cookie Policy is designed to provide the visitors of the website with information about the cookies used on the website and how Latvenergo AS uses them.


What are cookies and how do they work?

Cookies are small data files that are stored on a user's device and web browser when they visit a website. With the help of cookies, the website can store the user’s settings, recognise them, and respond accordingly tailoring the operation to the user’s needs and interests by collecting and remembering information about the websites you visit and your user preferences, such as language settings while browsing the website.


What cookies are used?

We use the required cookies, which are placed by default, because without them the website cannot function properly. However, we ask for your consent for the cookies used for statistical and marketing purposes. By giving your consent in the cookie bar that appears when you visit our website or in the Civic cookie control tool in the lower-left corner of the website, you choose whether to allow us to use certain categories of cookies.

The following types of cookies are used to improve the functionality and ease of use of the website, to provide you with customised information about our products and services, and to perform analytics:

Statistical cookies ensure website analytics and help to improve its quality, user experience and contribute to the growth of our services and support. These cookies allow us to track the number and sources of visits so that we can measure and improve the performance of the website. They help us understand which websites are the most popular and the least used, as well as how users navigate our website. If you refuse the use of these cookies, your visit will not be included in our statistics, but at the same time, your activities on our website will not be restricted. Please be informed that the obtained statistics are available and used in an aggregated way, no users are directly identified. For these purposes Latvenergo AS uses cookies from third parties such as Google. Information generated by the third-party cookies may be sent and stored outside the European Union.


Name

Service provider

Category

Purpose

Deadline

_ga

Google

Statistical cookies

A Google Analytics cookie that makes it possible to track unique users at the website

2 years

_gid

Google

Statistical cookies

A Google Analytics cookie that makes it possible to analyse user behaviour and activities on the website

1 day

_utm.gif

Google

Statistical cookies

A Google Analytics cookie is designed to let you know which device and browser has opened the website.

Until the end of the session

_utma

Google

Statistical cookies

A Google Analytics cookie is intended to record the number of times the user has opened the website, as well as the time when the user has opened the website for the first and last time.

2 years

_utmb

Google

Statistical cookies

A Google Analytics cookie is used to record the time when the user has opened the website.

1 day

_utmc

Google

Statistical cookies

A Google Analytics cookie is intended to record the time when the user has left the website.

Until the end of the session

_utmt

Google

Statistical cookies

A Google Analytics cookie is intended to obtain the page request time.

1 day

_utmz

Google

Statistical cookies

A Google Analytics cookie is intended for knowing how the website was accessed and what search sources were used to find the website.

6 months

 

Marketing cookies help to provide the user with a personalised user experience by tailoring content, advertisements and offers according to the activities on the website and by informing the user about marketing and informative news. These cookies are used to identify the content you want on this website and to provide the most relevant information about our products and services, improve the customisation of our content and your operations on our website. Marketing cookies may be used for our advertising campaigns on third-party websites. For these purposes, Latvenergo AS uses Facebook cookies. Information generated by the third-party cookies may be sent and stored outside the European Union. In turn, third-party advertisers use cookies stored on the user’s device to personalise and optimise marketing communication for the defined purposes.

If you agree to the use of these cookies, we may also receive information about the websites of our partners where you have responded to our advertisements. If you disable these cookies, you will be offered general and non-personalised ads.


Name

Service provider

Category

Purpose

Deadline

_fbp

Facebook

Marketing cookies

A Facebook cookie, which makes it possible to measure the effectiveness of advertising and tailor it to different target groups

90 days

fr

Facebook

Marketing cookies

A Facebook cookie that helps address a Facebook user with a compelling ad.

3 months

tr

Facebook

Marketing cookies

A Facebook cookie that allows to offer compelling ads to a website user on Facebook

Within a session


How do I approve, disable, or manage cookies?

When one visits the website, the user is presented with a window informing them that the website is using cookies. By default, all cookies are disabled, except for the Required cookies, which provide the technical operation and functionality of the website. They are set up automatically and do not require user consent.

If you click ‘Yes, I agree’, it means that you have accepted all the cookies on the website and you confirm that you have read the information about the cookies, the purposes for which they are used, as well as about the cases when the information is passed on to third parties.

If you do not want cookies to be used on your device, click ‘No, I do not agree’. You can disable all cookies except the Required cookies.

If you wish to manage cookies by accepting or disabling certain types of cookies, you can do so at any time by clicking on ‘Manage cookies’ or using the ‘Civic cookie control’ tool in the lower-left corner of the website by adding or removing the consent mark to the relevant categories of statistics and/or marketing cookies.

By disabling cookies, some services of the website will not work fully, and it will not be possible to fully use all the functions of the website, for example, it may not be possible to get personalised offers.


Contact information for questions related to cookies policy


Personal Data Processing

In addition to this Policy, Latvenergo AS processes personal data in accordance with the Principles of Customer Personal Data Processing, which are available at https://latvenergo.lv/en/personas-datu-apstrades-principi/klientu-personas-datu-apstrades-principi.


Policy changes

Latvenergo AS has the right to change this cookie policy at any time. All changes to the Cookie Policy will be published on latvenergo.lv.


Policy document valid from: 08.06.2022